BWA Merchant Services PC-EFTPOS User Manual Page 1

PC-EFTPOS / BWA Merchant Services Installation Guide (Verifone Vx810) Release

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 7 2.1.1 PC-EFTPOS Configuration Wizard Click “Next” Give this a try

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 8 Select BWA Merchant Services and Click “Next (F3)” Click “Next

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 9 Note: If your PINPad is not automatically detected, or the i

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 10 For the PC-EFTPOS IP Gateway, make sure you select the “PC-EFTP

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 11 Click “Next” Click “Next (F3)” Enter in the User Id and Passwor

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 12 Click “Complete (F3)”

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 13 2.2 Multiple POS terminals with separate server (no pinpad on the s

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 14 When installing on a separate server machine (with no pinpa

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 15 This can take several minutes to install. Click “Install” to

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 16 2.2.1 PC-EFTPOS Configuration Wizard Click “Next” Give this a try

Revision Record Version Date Author Document Preparation Revisions 1.00 July 2011 Harrisson Ghys Richard Bolt Document Creation 1.01 August 2011 Ric

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 17 Select BWA Merchant Services and Click “Next (F3)” Click “Next

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 18 For the PC-EFTPOS IP Gateway, make sure you select the “PC-EFTPO

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 19 Click “Next (F3)” Click “Complete (F3)” Optional: If you will b

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 20 2.2.2 Determining the IP address of your server You have now config

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 21 2.3 Multiple POS terminals (with no separate server) Download and r

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 22 The default directory is recommended Click “Next” Since this

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 23 The default folder is recommended Click “Next” Click “Next”

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 24 This could take several minutes to install. Click “Install” to

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 25 2.3.1 PC-EFTPOS Configuration Wizard Click “Next” Give this a try

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 26 Click “Next (F3)” if ok. If not, check com ports and click “De

Table of Contents 1. Introduction ... 1

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 27 Note: If your PINPad is not automatically detected, or the

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 28 For the PC-EFTPOS IP Gateway, make sure you select the “PC-EFTP

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 29 Optional Step: If you want to use TMS then select “PC-EFTPOS SLL

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 30 Click “Complete (F3)”

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 31 2.3.2 Determining the IP address of your server You have now config

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 32 2.4 Configuring Multiple POS Terminals Download and run the PC-EFTP

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 33 The default directory is recommended Click “Next” Since this

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 34 The default folder is recommended Click “Next” Click “Next”

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 35 This can take several minutes to install. Click “Install” to b

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 36 2.4.1 PC-EFTPOS Configuration Wizard Click “Next” Give this a try

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 1 1. Introduction This document outlines how to install both the PC-EF

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 37 Click “Next (F3)” if ok. If not, check com ports and click “De

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 38 Note: If your PINPad is not automatically detected, or the

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 39 Since you should have already installed this software on your

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 40 This will be the IP address where you installed the server soft

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 41 Click “Complete (F3)”

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 42 3. Trouble shooting 3.1 General trouble shooting steps Check tha

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 43  If the status is CONNECTED, check that the user name and pas

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 44  If the status is CONNECTED, make sure that the server PC is not

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 45 3.2 Resolving “Duplicate Client ID” errors The internet gateway us

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 46 7) Double click on the USID field (it will be full of garbage char

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 2 2. Installing the software for PC-EFTPOS IP Communications Gateway W

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 3 2.0 VeriFone Vx810 USB installation. 1. Do not plug the terminal in

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 4 2.1 Single POS terminal with pinpad Download and run the PC-EFTPOS I

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 5 For a single POS lane, always select “PC-EFTPOS Client And Se

PC-EFTPOS BWA Merchant Services(Verifone Vx810) Installation Guide v1.04.docx4 6 This can take up to several minutes to install. Click “Next”