BWA Merchant Services V X670 EFTPOS User's Guide Page 2

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V
X
570 EFTPOS Terminal User Guide // April 2012
Contents
Introduction 2
Terminal Location and PIN Privacy 2
Terminal Ownership 3
Settlement 3
COMMUNICATIONS SETUP 4
Dial-up 4
IP/Broadband 4
OPERATING PROCEDURES 6
Loading Printer Paper 6
To Switch the Terminal On 8
Terminal Initialisation 8
TRANSACTION PROCESSING 9
Card errors and fallback 10
PURCHASE TRANSACTIONS 12
Debit Card Transaction 12
Credit Card Transaction 15
Cash Out Transactions 18
Refund Transaction 21
Reprint Receipt 24
Cancel Transaction 25
Administration Functions 26
Settlements 26
Tipping 29
Adding TIP to a credit card transaction 29
PRE-AUTHORISATION 33
Part One: Pre-Auth 33
Part Two: Completion 33
Processing a Pre-Authorisation Transaction 34
Example Transaction Record 36
Processing a Completion Transaction 37
Example Transaction Record 39
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